Contact information

We’re here to help with your orders, delivery queries, or general questions. Since we operate as an online-only grocery store, all customer support is managed digitally for faster assistance.

Get in Touch

If you need help with:

  • Orders or delivery
  • Product availability
  • Returns or refunds
  • General enquiries

Please reach out to us using the details below.

Email Support

indiainsydney11@gmail.com

We aim to respond to all emails within 24 business hours (Monday to Friday).

Support Hours

Monday to Friday
9:00 AM – 6:00 PM (AEST)

We are closed on Saturdays, Sundays, and public holidays.

Service Area

We currently serve Sydney only and provide next-business-day delivery on eligible orders placed before 1:00 PM.